For all hotel bookings full payment is required at the time of booking in order secure your reservation.
We do not offer Provisional Booking.
Hotel pricing is dynamic and is changing all the time. However, if you see an offer you like, or you need to book at specific times we would strongly advise you to move quickly and make a booking in order to get your preferred choice of rates and dates.
You can reserve a maximum of four hotel rooms per reservation. Each room can have a maximum of four people, at least one of whom must be an adult (age 21 or over).
If you need more than four rooms our highly trained sales team can be contacted via email or through support form.
The prices are shown in the currency requested by the user and these are subject to currency fluctuations. Therefore, there may be variations in price on a daily basis that will reflect any movement in the currency exchange levels. Once a reservation is booked and confirmed, the currency exchange rate for that booking is fixed.
An email confirmation is sent after you've completed your booking. You should receive the confirmation email generally within 15 minutes, although it may take up to several hours for it to arrive.
You can verify your reservations online through Log in section (linked at the top of every page). You should check the spam or junk mail folder in your email to make sure your confirmation email was not blocked. You may need to add Tingotel.com to your "allowed" senders list to receive confirmation emails and information regarding future bookings.
We Accept Visa and MasterCard and major debit cards for online bookings.
We require the following credit card details to process an online transaction: credit card number, expiry date, CVV number, and card type.
Your payment details and all your transactions and personal details are protected by powerful Secure Sockets Layer (SSL) encryption technology as soon as they are entered. To add additional security and authentication we are using 'Verified by Visa', and 'MasterCard Secure Code'.
When making your booking, select the number of children traveling with you from the ‘Children’ drop down box. If you select just 1 child, our search will give you the price of a double room with child, not including an extra bed. If you want an extra bed in the room, you need to increase the number of passengers in your search.
You can log in to your account to cancel your bookings by selecting log in link at the top right corner of the page. All bookings come with a username & password to manage the account. Check your inbox for an email for your account information.
All your upcoming trips are listed in your account alongwith link to cancel your bookings. On selection of cancel bookings, your bookings will be cancelled. Please note that cancellation charges as per the cancellation policy will apply.
Your refund will be processed in 24-48 hours. Depending on your mode of payment and bank, this may take between 3 to 14 working days to show up on your account statement.
Tripmart International Private Limited and / or its various websites claims no ownership, affiliation with, or endorsement of any photos, reviews, comments and any other submission that are submitted by the respective Hotel, Hotel Chain and /or its agents, suppliers, wholesalers, aggregators, consolidators, customers and users. The images and/or content shown on the website are owned and submitted by the respective Hotel, Hotel Chain and /or its agents, suppliers wholesalers, aggregators, consolidators and is no way endorsed / claimed by Tripmart International Private Limited and/or its various website.